Friday, August 16, 2013

With the festivities around the corner in full swing as we head towards September, social media is there in full force, and the masses are focusing heavily on their #hashtagging. With much of the world’s attention fixed firmly on the the different awards shows, festivals and celebrations, hashtagging has become ever more prevalent as a way for everyone to participate by tweeting about the action using a  particular #hashtag most relevant to the them. But it’s the “right” hashtag that happens to be the dilemma at the forefront of the debate: do hashtags do more harm than good? Fortunately, for sport that is not so much the case but there are other incidents where a hashtag has caused headaches for a brand. Here, we are going to take a look at sport’s teams and other brands that are using hashtags to garner positive, and sometimes negative, fan participation throughout the Twitter-sphere.


What is a Hashtag?


  Hashtags on Twitter are used by tweeps to:
- dentify a team’s fan base, such hashtags that team’s fans can use are #gopies, #goeagles and #ridemcowboys
- Hashtags can be used to drive promotions or competitions
- They can also drive the conversation amongst casual fans with hashtags like, #thevoiceau, #auspol, #masterchef and #afldogscats
- Funny meme – #replacemovie
The examples above are good examples of how hashtags can help a company’s social media campaign work. But, we have seen some fails in regards to hashtags, such as with #QantasLuxury that backfired immensely on Qantas Airways.
Recently, State of Origin also had it’s troubles with no directive from the NRL for fans to use a specific hashtag so many ended up being used, diluting the effectiveness of having a well-prepared hashtag for engagement with fans.
And can you imagine if Hashtags were a language? Here are some possible scenarios..

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